Privacy policy

This Privacy Policy provides important information regarding ("Alkafeel Institute" , “we,” or “our”) in respect to user information collected through our mobile applications and the use of the information. You provide consent to this Policy when your access and use Alkafeel Institute's applications (“Products”) and other related services (“Services”) .

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use this Service.

If you choose to use this Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that this app collect is used for providing and improving the Service. the information will not be used or shared with anyone except as described in this Privacy Policy.

Information Collection and Use

For a better experience, while using our Services, You may be required to provide us with certain personally identifiable information, like your phone number, your address The requested information will be used to identify your account as well as it's used for registration and Delivery purposes. Our apps use third party services that may collect information used to identify you for registration purposes and sending you notifications. Link to privacy policy of third party services providers used by the app.

Our apps use third party services that may collect information used to identify you.

Link to privacy policy of third party services providers used by the app

• Google Play Services

  • Privacy and Security in Firebase

  Log Data

  We want to inform you that whenever you use our Services, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

  Cookies

  Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.

  This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse these cookies, you may not be able to use some portions of this Service.

  
  

  Service Providers

  Third-party companies and individuals may be employed due to the following reasons:

  • To facilitate our Service;

  • To provide the Service on our behalf;

  • To perform Service-related services; or

  • To assist us in analyzing how our Service is used.

  We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

  COPPA

  We comply with the Children’s Online Privacy Protection Act. We do not knowingly collect personal information on children under the age of 13. When a user identifies himself or herself as a child under the age of 13 through a support request or through any feedback, we will not collect, store or use, and will delete in a secure manner, any personal information of such user.

  
  

  Security

  We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and We cannot guarantee its absolute security.

  
  

  Links to Other Sites

  This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  
  

  Children’s Privacy

  We understand the importance of our users’ personal information, and more importantly the information pertaining to children under 13 years of age. We do not collect or require users to enter their personal information when using our Products. We do not collect any personal information from children with our Products.

  
  

  When using our Products, we might read non-personal information (such as internet, Wi-Fi availability, network connection, wake lock, device status, internal and external storage availability and usability) for the use of Product development and Service improvement. The collection of information will be used for the development and functional improvement of our Products to ensure quality user experience. We only collect such information to the extent that allow us to conduct our normal business operation and Products’ research and development.

  
  

  Any information we received will be used internally for the purpose of product development and to third parties performing services on our behalf, who comply with our Privacy Policy. We will not disclose your information publicly unless we have received your consent or under government order.

  
  

  Changes to This Privacy Policy

  We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please send us an email at: support@shams-algharee.com